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February 10, 2025
Question

Download issues 2024

  • February 10, 2025
  • 2 replies
  • 0 views

Been using Turbo Tax for over 30 yrs using a CD..not anymore apparently. Purchased Premier from Costco like i have been doing. They sent an email to my wife with where to download the file and 16 digit code. started the download and it failed at 1min 11 sec. Tried 6 times same results. My wife deleted the Costco email I do have the code I wrote it down. But don' t know what the download https is . The real issue is it never it downloaded...Why?

It stops at Windows_PC_Turbo Tax_Download.4Wt0D3.exe.part... Says it Failed...NOW WHAT I NEED THIS.

Thanks Hale413

 

2 replies

DoninGA
Employee
February 10, 2025

If you have the license code go to this TurboTax website to download your software - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

hale413Author
February 10, 2025

OK will do hope it works..Thanks

April 11, 2025

Spent hours trying to download and then another 2 hours with online support. Finally had to uninstall my VPN, reboot, and start over. It worked.