Skip to main content
February 17, 2020
Question

Download of Turbo Tax 2019 with Windows 7

  • February 17, 2020
  • 1 reply
  • 0 views

Morning, I downloaded TurboTax 2019 and I am operating with Windows 7. I am having issues un-zipping and installing the program. Is my issue with running this years (19') with Windows 7? is it recommended I upgrade my operating system for this download?

    1 reply

    February 17, 2020

    It is recommended you upgrade prior to installing your software but TurboTax desktop software for tax year 2019 will install on Windows 7 (Service Pack 1 or later). Intuit Support for Windows 7 End of Life has more information regarding how to successfully install your desktop software.

    February 29, 2020

    I have the same problem here.

     

    The installer start to unzip then stop.

     

    I've downloaded the installer twice to make sure it wasn't corrupt or anything.

     

    Here's what the log return:

     

    07:57:20:627  No other instance; Locking now.
    07:57:21:444  Domain 07:57:21:444  Setting client URL to:
    https://cgpmcs.api.intuit.com
    07:57:21:444  Setting PayLoad of 128 size for POST request.
    07:57:21:446  CrackedURL, HostName:  cgpmcs.api.intuit.com
    07:57:22:059  StatusCode from HTTP Query:  200
    07:57:22:060  ResponseHeaders:

    HTTP/1.1 200 OK

    Connection: keep-alive

    Date: Sat, 29 Feb 2020 12:57:22 GMT

    Content-Length: 8948

    Content-Type: application/octet-stream

    Server: nginx

    Strict-Transport-Security: max-age=15552000

    intuit_tid: 8f7778c3c5b0492cbc51b91078872d2d

    x-spanid: f92af807-52bf-46cf-ba32-07d99ccb7eed

    x-amzn-trace-id: Root=1-5e5a5fb1-4ab7e9607c2d0680fb832de0

    X-Xss-Protection: 1; mode=block

    X-Content-Type-Options: nosniff

     

     

    log found in C:\ProgramData\Intuit\TurboTax\MSI\TY19\Logs.

     

    any help on solving this?

     

    I can still run the turbotac2018 installer without any problem on the same computer.

     

    Thanks