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March 29, 2020
Question

download problem

  • March 29, 2020
  • 1 reply
  • 0 views

I am unable to download the Turbo Tax program to my computer from a CD.  When I attempt to install, a screen pops up stating the windows update is already in progress and will not let me install!  It also states OK to wait or Cancel to quit installation.  This makes no sense to me.  Help!

    1 reply

    DoninGA
    Employee
    March 29, 2020

    You have a Windows update that needs to be installed before you can download and install the TurboTax software.

    Restart your computer to get the Windows update installed.