Question

Downloading the update

Forum|Forum|6 years ago
April 10, 2020
1 reply
0 views

I can not seem to update the program as it keeps stating there is a glitch which is preventing me from filing the taxes.

I have been working on this issue all day and now am rather frustrated with this whole ordeal.

TurboTax Home & Biz Windows

CassLO

Please try this:

Close the TurboTax program
Right click on the TurboTax desktop icon
Click on the Compatibility tab
Check the box Run as administrator
Click on Apply and then OK
Start the TurboTax program. The software should update.

" DoninGA Level 15"

If it is a state update loop, please try the following procedure below

State install/e-file update loop: state not installed after installation or TurboTax needs to update...

If that is not the case, try Forcefully uninstall and reinstall TurboTax. Uninstall everything before reinstall. Delete all folders, not just uninstall software.These folders are usually hidden, to unhide them choose tools (at top of any folder) - then folder options - then view then check show hidden files, uncheck when done.

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