Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
L
Lgcabin1
February 3, 2025
Question

Downloading Turbotax 2024 select an app to download crdownload

  • February 3, 2025
  • 1 reply
  • 0 views

When downloading Turbotax 2024 and I try to open the file, it ask "Select an app to download crdownload" my options are Adobe (which I tried), Word, Notepad and a few others. How do I download?

1 reply

M
MonikaK1
February 5, 2025

To install your TurboTax product download, follow the instructions in this help article.

 

If you are having trouble finding your download file, see below: 

 

In your Downloads folder:

  1. Sign into your Intuit account.
  2. Under TurboTax Desktop 2024, select Licenses and downloads.
  3. Look for your license code under the TurboTax product name.
  4. Return to the install screen and enter the code to continue.

 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
D
DDFrankie1
April 6, 2025

I have the same issue.  The response from the Intuit employee is insufficient.  I created an account, and I don't see an option for Licenses and Downloads.  My options are: Overview, Sign in & Security, Profile, Data & Privacy, Preferences, Products & Billing, Payment Methods, Documents.  The original question is from February.  It is now April.  Why am I getting the same error?

CatinaT1
CatinaT1
April 8, 2025

There is a difference between a License Code (for Desktop) and an Activation Code (for Online). 

 

If using TurboTax Online, you can activate your code to your account on this link. 

If using TurboTax Desktop, you can download/install your software from this link. 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
TurboTax Sign In Widget
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Terms & ConditionsAccessibility statement
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2022 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
of Intuit Inc. Terms and conditions, features, support, pricing, and service options
subject to change without notice.

Security Certification of the TurboTax Online application has been performed by
C-Level Security.

By accessing and using this page you agree to the Terms of Use.

Accessibility

TRUSTe nResult Certified e-File C-Level Security Certification