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June 3, 2019
Question

Duplicate Social Security Number: A tax return with the same Social Security number has already been submitted - in other words, it appears you're trying to e-file the sa

  • June 3, 2019
  • 5 replies
  • 0 views
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5 replies

June 3, 2019

Thanks for using TurboTax,

If your saying your return was rejected due to a duplicate ssn, then you must call the IRS. Go to this link http://www.irs.gov/uac/Taxpayer-Guide-to-Identity-Theft.  That rejection means someone else has used your information.

Solution

Please double check all Social Security numbers in your return against everybody's Social Security card. You can do this by clicking the Personal Info tab and going through these screens again.

  • If you come across any mistyped entries, correct them and then try e-filing again.
  • Otherwise, if you verified that all Social Security numbers are correct, contact us and one of our representatives will assist you.

Related FAQ: https://ttlc.intuit.com/replies/3300195
Hope this helps.


April 14, 2020

But the IRS is not rejecting it, Turbo Tax is.   A formal rejection is an IRS determination sending the return back along with an error code and that's not what's going on with this message.   It's an internal messages given to the customer, not by the IRS.   Very strange.

May 17, 2021

I just filed today and submitted and it said that im so mad someone filed my taxes before me and got my return and stimulus 

KathrynG3
May 17, 2021

To get your refund and any eligible stimulus payments that have not already been sent, do the following things:

  1. Print and mail your tax return by midnight, May 17, 2021. See: How do I switch from "E-File" to "File by Mail" in TurboTax Online?
    1. If you need more time to finish the tax return, to avoid penalties and interest for failing to file and/or failing to pay, then file an extension by midnight, May 17, 2021. See: How do I file an IRS extension (Form 4868)?
    2. If you owe taxes, they must be either paid or a payment plan set up by midnight, May 17, 2021.
      1. How can I pay my federal taxes?
      2. What if I can't pay my taxes?
  2. Protect your identity
    1. Follow the steps here: What to do if you suspect tax-related identity theft
      1. Get An Identity Protection PIN (IP PIN).

        1. ​​​​​​​See: What's an IP PIN? Do I need one?

      2. It would be in your best interest to contact all three of the major credit bureaus to place a fraud alert on your credit records. (see Publication 5027, Identity Theft Information for Taxpayers for direct links that will help).

@Young Q

 

 

 

For more information, see:

What to Do if Someone Has Already Filed Taxes Using Your Social Security Number - TurboTax Tax Tips & Videos

May 4, 2022

Someone stole my wallet around the first of the year. And I just lost it again. IRS said the one I filed with TurboTax is a duplicate! I want to know am I burnt for my stimulus??

April 3, 2023

So if I go to another service it's most likely to work? Did everything go well for you? What was the outcome

February 2, 2024

please help

CatinaT1
February 2, 2024

You are posting on an old thread. We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

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