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July 8, 2024
Question

E-file Error 2

  • July 8, 2024
  • 1 reply
  • 0 views

I can't e-file.  Have tried all of the suggestions.  Help, please

 

1 reply

Employee
July 8, 2024

@ dmtyler wrote:  Efile Error 2.

I can't e-file.  Have tried all of the suggestions.  Help, please


 I'll assume you are referring to a 2023 return. 

I'll suggest a couple of things even though you may have already tried a lot of suggestions.  We have no way of knowing which ones you tried.

 

Are you using a VPN?   If so, have you tried without it?

If you are efiling both Federal and State returns, instead of efiling them at the same time, have you tried efiling only the Federal return?   If that works, then after the Federal return has been accepted, you can try to efile the state return.

 

Are you using desktop software or Online TurboTax?

dmtylerAuthor
July 9, 2024

Thank you for your help.  

No VPN.

I won't bother telling you all the things I attempted to fix the problem after reading all of the "ERROR 2" messages on this forum -- because I just tried to e-file my federal return by itself (I had tried that before) and -- LO AND BEHOLD... it was sent and has already been accepted!!  YAY!!!  

Now I will try to send my 3 state tax returns and keep fingers crossed that they will work.  If not, I'll try them individually and see how that goes.  

Again, thank you for the response.  Hopefully I will be sleeping better tonight.

 

 

Employee
July 10, 2024

Great news!   You're welcome.  I'm glad it worked for you this time.  Good luck with efiling the state returns.