E-file limit

Forum|Forum|2 years ago
March 5, 2024
3 replies
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I have 6 children. I bought Turbo Tax. They each E-filed their own taxes using Turbo Tax on 2 of my computers Now, I am trying to file my taxes and it says I have reached my E-file limit. I bought a SECOND license code. I uninstalled Turbo Tax and re-installed. It still says E-file limit reached. I BOUGHT THE PROGRAM A SECOND TIME. Please help. It never prompted me for my license code when I downloaded it for the NEW license code. What do I need to do to get Turbo Tax to accept my second license code I bought so I can E-file MY Return?

TurboTax Home & Biz Windows

xmasbaby0

Employee

Buying a second software program was a waste of your money. You cannot exceed the IRS limit of five federal e-files by purchasing and downloading another copy of the software. Sorry....you e-filed all the kids' returns and now yours will have to be filed by mail.

Seek a refund for the second program that you will not be able to use.

To request a refund from TT ; https://support.turbotax.intuit.com/forms/refund-request.jsp

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Leuqar19

You will have to use another computer to be able to use another purchased set of 5 licenses. It helps if you have PC and Mac. It will work either way as long as you use it on another computer!

DoninGA

Employee

The e-file limit of 5 using personal tax preparation software is set by the IRS. Purchasing another TurboTax program will not give you another 5 e-files. The limit is based on your email address and the IP Address.

You should request a refund for the second TurboTax program you purchased.