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February 25, 2021
Question

E-file rejected

  • February 25, 2021
  • 2 replies
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My e-file for 2020 was rejected due to a supposedly wrong AGI for 2019, but the AGI is correct. What can I do outside of mailing the returns?

    2 replies

    Employee
    February 25, 2021

     

    You received an email that we cannot see that tells you why your tax return was rejected.  

    Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

     If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

     

    If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

     

    Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

     

    https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

     

    If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    April 15, 2021

    I was getting the same rejection error, and I used 2019 AGI on my IRS Transcript. I entered $0 AGI and it was accepted.

    April 16, 2021

    Here are where you can locate AGI amount on different lines:

    • Line 11 on Form 1040 and 1040-SR (for tax year 2020)
    • Line 8b on Form 1040 and 1040-SR (for tax year 2019)
    • Line 7 on Form 1040 (for tax year 2018)
    • Line 21 on Form 1040A (for tax years before 2018)
    • Line 4 on Form 1040EZ (for tax years before 2018)
    • Line 35 on Form 1040NR

    For more information, click here: AGI

     

    If you have entered the corrected AGI and still got rejected, I will suggest you to print out your tax forms and paper file to the IRS.  To see explanations, click here:

    Correct AGI got rejected

    February 25, 2021

    you can go to the IRS website and get a transcript for 2019.  you can also try $0.

    If you need your prior year Adjusted Gross Income (AGI) to e-file, choose the tax return transcript type when making your request.

    https://www.irs.gov/individuals/get-transcript 

    also, the AGI should be in whole $  only.