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September 16, 2019
Question

e-file rejected for incorrect AGI from previous years return

  • September 16, 2019
  • 1 reply
  • 0 views

e-file rejected by IRS even though my AGI was copied directly from my IRS record transcript

    1 reply

    DoninGA
    Employee
    September 16, 2019

    Try entering a 0 (zero) for the 2017 AGI.  If that also fails then print and mail the tax return.

     

    See this TurboTax support FAQ for the procedure to print a tax return for mailing when using the online editions - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258