E-File rejected - Still charged my credit card for the entire tax bill owed to the IRS.

Forum|Forum|3 years ago
April 18, 2022
4 replies
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Notwithstanding the express language on the TurboTax website that says your credit card will not be charged until the IRS accepts your return, my credit card was immediately charged when I submitted my tax return. Three hours passed, and the IRS rejected my return (non-matching AGI even though it matches what is on my IRS transcript), and the US TREASURY credit card charge has already been processed (not pending). What are my options? I can print and mail my return, but should I send in double payment and trust the IRS will sort it out? We are not talking about an insignificant amount of money.

*after digging around the forums I have found at least two instances in the past year where the exact same problem/error occurred -- unfortunately, the TurboTax responses were less than helpful. I hope someone can give me some advice on how to proceed.

TexasTaxPayerAuthor

To be clear, I'm referring to my tax bill payment. That is what has been immediately charged. I am not referring to the payment for the TurboTax service-- obviously that is charged immediately.

akphoneguy

Really its to your advantage that you've paid the IRS. Change your return and show a payment for the date the card was changed - which should mean that your balance would be zero. Then the problem is getting the return to file. Its my uniformed opinion that TT has had a bunch of returns that wouldn't file due to AGI, and there is a glitch in the background. Your return needs to be postmarked tomorrow 4/18 to avoid the failure tot file penalty (only an issue when you owe). If you can get it to file electronically after mailing, it will be ok. But, I doubt you can get TT to solve the mismatched AGI problem....

TexasTaxPayerAuthor

Thanks!

Sk99

Hey! Can I know what did you do last year? Did the charge drop off?

TiffanyL

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Sk99

@TiffanyL

Yes! Same issue, I used two different credit cards for two times that filed and both time the return got rejected but both cards have the due amount return on them as pending charges "US Treasury" and with the transaction fee! I couldn't file with Turbo and ended up filling with another source and got IRS approval from that source.
my question is what will happen to those pending charges? All the returns i filed with Turbo got rejected.

niki71873

This also happened to me. I fixed to error and wad asked to submit a new payment method. I didn't have enough money in my bank account to process my return a second time. I had to make the other payment with my credit card in order to make sure I paid by the 18th, tomorrow. I now have 2 pending transactions, one at my bank and the other on a credit card. I have been using Turbo Tax for 10 or more years. This one issue will dissolve my business with them. They get there money and I get F***ed.

jeff19791

Still an issue - They say its an IRS issue but clearly nothing showing in IRS since they rejected and I was charged within 30secs of filing