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bplessas13
March 22, 2023
Question

E-file rejection due to incorrect SS but it is correct

  • March 22, 2023
  • 1 reply
  • 0 views

My e-file was rejected  saying the SS# does match the last name but they are exactly the same as last year which was accepted with no problem??

1 reply

T
TiffanyL
March 23, 2023

@bplessas13 

 

If you verified that the information entered is correct and you e-file again, the IRS e-file servers will almost certainly reject your return for the same reason.

 

I would suggest trying the steps provided below:

 

  • Log completely out of your TurboTax account
  • Clear cache and delete cookies
  • Then log back in and see if you are still having the same issue

You can also try using a different web browser. If that does not work, your only option is to paper-file (mail) your return.

 

E-file rejections related to incorrect or duplicated names, birth dates, or social security numbers.

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