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January 30, 2021
Question

e-filing

  • January 30, 2021
  • 1 reply
  • 0 views

greetings. please can you help me find out why my taxes wont file with e-file. its says the electronic system is having issues reading my data. i filed it the previous year the same way nothing has changed. please help. thank you

    1 reply

    January 30, 2021

    There are a couple of things that you could try to resolve this issue. You can try logging out of TurboTax, clear cachedelete cookies, log back in and try to submit your e-file again. You can also try using the link provided below for troubleshooting e-filing issues:

     

    E-filing problems

     

    If that does not work, I would suggest reaching out to TurboTax customer service for more assistance.

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