Question

Easy Extension: click on "transmit my returns now" button, it flashes but the Captcha indicates a timeout a few moments later.

Forum|Forum|5 years ago
July 16, 2020
3 replies
0 views

No text available

TurboTax Premier Online

GiseleD

You may want to log out, clear your cookies and cache, and then log back in.

Here's how:

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

Here are the official instructions for the most popular browsers:

Google Chrome
Mozilla Firefox
Microsoft Internet Explorer 11 (use the drop-down on the upper right corner of that page for earlier versions)
Microsoft Edge

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

VolvoGirl

Employee

Are you trying to file an extension? It is too late. Just file your actual return as soon as possible.

Judy pulido

I need help with my stimulus is saying something like extension when I don't have property I don't have nothing I don't know what it's talking about help me

M

markthomas1-

my taxes got reject need to go over them again

M

MichelleLO

Rejected just means some things on your return didn't match the IRS database. When you log back into your TurboTax account, you will see the reason your tax return was rejected and the steps to follow to fix it. For assistance with fixing a rejected return, click here.

@markthomas1-

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"