turbo tax has nothing to do with it here is the IRS FAQ:The Get My Payment application will return "Payment Status Not Available" for several reasons, including:You are required to file a tax return, but:We haven't finished processing your 2019 returnThe application doesn't yet have your data; we’re working on adding more data to allow more people to use it.You don't usually file a return, and:You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yetYou receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.You’re not eligible for a payment (see Eligibility).We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.

Question

Economic stimulus payment status showing as “can’t determine eligibility” but I know I’m eligible. Is there a glitch between turbo tax and IRS?

Forum|Forum|6 years ago
April 23, 2020
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NCPERSON1

turbo tax has nothing to do with it

here is the IRS FAQ:

The Get My Payment application will return "Payment Status Not Available" for several reasons, including:

You are required to file a tax return, but:

We haven't finished processing your 2019 return
The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.

You don't usually file a return, and:

You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.

You’re not eligible for a payment (see Eligibility).

We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.