Skip to main content
February 20, 2020
Question

EFile

  • February 20, 2020
  • 1 reply
  • 0 views

I tried to E-File but it got rejected because of incorrect 2018 AGI. I changed to file by mail instead but I don’t have a printer. I just found my old tax papers and I have 2018 AGI info now and I would like to fix it but there is no button to switch back to E-File. 

1 reply

CatinaT1
February 20, 2020

Follow the directions below to switch from the mailing option to the e-filing option.

  1. In TurboTax Online, sign into your account.
  2. Select Tax Home from the left menu. (refer to your screenshot for reference)
  3. Scroll down to Your tax returns & documents.
  4. Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right area).
  5. Select File in the left menu (expand your browser window if you don't see this, or select the menu icon in the top left corner).
  6. On the Just one more step screen, follow steps 1 and 2 if you haven't already.
  7. Select the Start button to the right of Step 3.
  8. On the Let's get ready to e-file screen, select I want to e-file.
  9. Follow the instructions to e-file your return.
**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"