If you are filing with TurboTax online, let's do these: I would suggest you check your internet connection. Try to log out and sign back in the program. You should also clear your cache and sign back into the program. To clear cache, click here: Cache You may also try a different browser. To update the program: If you are using the TurboTax CD/Download software program, open the program, from the top, under Online, select Check for Updates. If you are using the online version, it's an automatic update when you sign in and out.

Question

Efile .will not efile.ssys go online and check upgrsdes.keeps doing this

Forum|Forum|6 years ago
February 23, 2020
1 reply
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linaj20201

If you are filing with TurboTax online, let's do these:

I would suggest you check your internet connection. Try to log out and sign back in the program.
You should also clear your cache and sign back into the program. To clear cache, click here: Cache
You may also try a different browser.

To update the program:

If you are using the TurboTax CD/Download software program, open the program, from the top, under Online, select Check for Updates.
If you are using the online version, it's an automatic update when you sign in and out.