Question

Email customer service?

Forum|Forum|6 years ago
August 26, 2019
2 replies
0 views

No text available

TurboTax Premier Online

Employee

No. Email is not one of the ways to contact customer support.

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday.

OR

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

M

melodystar1

Hi, I have been charged twice for your services.

I would like to have a credit back of my $119.99

I can be reached by email or phone

[phone number removed]

Thank you

Melody

macuser_22

Employee

@melodystar1 Contact customer support as in the answer above. This is a user-to-user help forum and not Turbotax customer support.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**