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June 7, 2019
Question

Entered in the wrong years information. I need it reset to start over and enter in the correct information.

  • June 7, 2019
  • 4 replies
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4 replies

Employee
June 7, 2019
Have you filed yet?
aly795Author
June 7, 2019
Yes it got rejected because I entered the wrong information at that time is when I realized I entered 2015 instead of 2016
Employee
June 7, 2019
Please let me know if you need help moving forward.
Employee
June 7, 2019
The clear and start over tool won't work since you've already registered your account. You have two options:
1. You can go back through the return and manually update all 2015 entries to 2016. If you just had a 2015 W-2 this would be pretty easy. You just return to the income section (or type W-2 in the search box and select the Jump to W-2 that comes up) and select delete next to the 2015 W-2. Then add the 2016.
2. You can create another account and start fresh.