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Employee
February 20, 2024
Question

Error 102348 saving Turbotax

  • February 20, 2024
  • 1 reply
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After spending hours doing my taxes (download Turbotax version Home and Business, windows 11 computer) I get an error message (error 102348) cannot save taxes and cannot save as other file ONLY solution is to re-do taxes.   This is the third time this happened and it appears to be related to uploading tax documents.

For Turbotax to state the "solution" is to re-enter everything is ridiculous, it is simply pathetic that turbotax fails to fix programing errors. 

    1 reply

    February 20, 2024

    You don't state what TurboTax resources you've looked at, but see if the TurboTax Help article Error 567809 or 102348: Cannot save tax file or File not found might be helpful.

    January 27, 2025

    Just got this error message on 2024 tax return.  Just changing the name or trying to save it to a different library on my hard drive didn't work.  I was able to save it to USB stick under a different name. Didn't try using the same name for that so that may have worked. I did try one other method successfully. I went into the online selection  (just to the right of FILE)  and selected check for updates. I had already updated when I first entered Turbo tax.

    It required to save before checking and some miracle this seemed to solve the problem of the error message.

    Good Luck.