Question

error 190

Forum|Forum|6 years ago
September 7, 2019
7 replies
0 views

Trying to amend 2017 federal tax. Tax software and federal form has been loaded to PC.

I cannot open form, keep getting error 190 and must download State form. I did not use TurboTax for my state tax.

A

Anonymous_

Employee

See the following FAQ re the 190 error:

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443

If you did not use TurboTax for your state return, the program might have presumed (pre-installed) a state based upon other information you entered in your federal return. Regardless, contact Customer Support (link below) during regular business hours.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

A

AlyssaCicc

I also am having the same issue, I've tried downloading the 2017 turbotax amend three ddifferent times, first downloading my .tax2017 file. The file is sitting in my downloads, but when I open up turbo tax amend and select my .tax2017 file, it states "Your federal tax return is now on this computer. Lets get your New York state forms next. Error 190. No federal tax return file is in sight, and its so frustrating. I spent 4 hours on the phone with a tax consultant who couldn't help me.

D

daniel7

Been a member for 15 years. The transition from Win7 to Win10 is creating havoc!!!

When I try to open a 2018 tax return I get the error 190.

EbonyL122824

Please see the following FAQ regarding Error 190.

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

S

SH12

I want to amend a federal return but need to pay for a state return in order to access the federal return forms I need to amend? Ridiculous. Fix the bug! We are being audited by the IRS and I need this to work NOW and hardly want to pay more money if I don't need to.

BrandiLO

Employee

Can you please confirm that you have downloaded all state forms (do not press continue), closed TurboTax, then re-opened TurboTax and opened the file that generated the initial error? If you have followed all steps according to this article: https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443 , please click here to get in contact with customer care. Please be sure to enter the correct product, edition, and a detail description of your issue.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

C

carterp4715

Hello all,

This was very frustrating, but here is what worked for me. Bottom line is that there seem to be issues installing state from within the software. While on the phone with support, I opened my email...and there was my receipt, with a download button. Closed Turbo tax, opened and ran the state exe file, opened Turbo tax, all good...and I was able to transmit, which had been my original issue. Good luck.

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soncantu1

I am trying to download the State and give error 190

A

Anonymous_

Employee

@soncantu1 wrote:

I am trying to download the State and give error 190

See if the following TurboTax Help article is of any use.

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443

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utilaislandman

To all that is having this issue. I read all of these and followed one and it worked. Start a New Return and enter in all your personal info then go to State Return and start that one and it will tell you it needs to download that state and once that is finished just do a Open Return and find your the one you filed and it opens with ease.

Good Luck and God Bless!!!