Error 567809 or 102348 - the fixes suggested are inaccurate. I can save anything else to those locations, but not my tax file from within Turbo Tax

Forum|Forum|2 years ago
March 24, 2024
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TurboTax Online

CatinaT1

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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GatorTim

This worked for me on Win. 10 for Saving Error 102348.

(may not be exact wording, but close...)

DO NOT CLOSE TT and loose your data...

1. Windows Security App (search in the box at the bottom left)

2. Virus and Threat Protection - Manage Settings

3. Controlled Folder Access

4. Allow an App to access folder

5. + Add an allowed App

6. The "Recently" block apps should show TT2024. Click on each one.

7. Mine TT file then save fine.

BuckyB88

This worked for me on Windows 10. I hadn't had any issues with my tax file until today. Lots of updates were done when I first started TurboTax. I assume one of those broke my ability to save. I did notice I had a previous TT path in the Controlled Folder Access area.

joechapa59

Getting Error 567809 when trying to save my TurboTax file on Windows 11 MS Surface. The "Click Here for Solution" goes to a webpage with the following message:

No resource named [product key removed]9-102348 found. Please try again with a different resource name.

Not helpful.

Spent 25 minutes with Intuit Help Line. Tried saving to different locations, tried different filename, tried Save and Save As. All produced the same error. I was able to save my returns as a .pdf and file electronically (assuming they get accepted and are not corrupted). I had an error appear when I downloaded and installed TurboTax2024. Closed the window and everything seemed to work until I tried to save.

Help line said there was a ticket on this problem and they are working it. I'm keeping my file open in hopes of a solution that does not cause me to re-enter everything.