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February 8, 2021
Question

Error Oops. We’re having a little trouble processing your billing information. Please select "contact us" from the help panel to speak with an expert to assist you. ??

  • February 8, 2021
  • 1 reply
  • 0 views
HOw do I speak to a PERSON about this Error Code??

1 reply

Employee
February 8, 2021

I show that you are posting from TurboTax Free Edition. There is no phone support available for the free edition of TurboTax. 

 

You may need to clear your cache and cookies. Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try entering your information again. You may also want to change browsers, for example, if you are using Chrome, try switching to Firefox.

 

If you still continue to have the same problem, please click the link to contact TurboTax customer support.

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