Error when attempting to file my returns

Forum|Forum|1 year ago
February 23, 2025
1 reply
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When I click on file, then start the step 1 by pressing the button, I get the error below. I've tried on Windows and Mac with multiple browsers (Chrome, Edge, Safari, Brave) but get the same error. This has been happening for 2 days. Any pointers on how to fix this?

Hmm, looks like we hit a slight snag in this section

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Best answer by foo54321

Clearing cookies is something I had already tried and it did not help, but I called support and they filed at ticket for me. Then about a week later the issue was resolved.

JotikaT2

Please try clearing your cache and see if that helps.

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foo54321AuthorAnswer

Clearing cookies is something I had already tried and it did not help, but I called support and they filed at ticket for me. Then about a week later the issue was resolved.