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brennanpc12
April 7, 2025
Question

Error when E-Filing

  • April 7, 2025
  • 1 reply
  • 0 views

When I try to efile I get the following message - 4/7/25 - 

Your transmission didn't go through
We could not e-file your return for the following reason:
Our records indicate that you are not entitled to e-file one or more formsets.
 
I have done all the cookie resets, new tab, new browser, new search engine. This has got to be a problem with TurboTax - am I going to have to go find another free efile program and never use TurboTax again?? Someone has got to have an answer!!!!

1 reply

CatinaT1
CatinaT1
April 7, 2025

You may need to do a manual update. 

 

Try clearing your Cache and Cookies and then try this link instructions.

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