Question

Every time I log in on the app the site or call I get an error message claiming information does not match when it in fact does I tried altering things and other days too

Forum|Forum|7 years ago
June 6, 2019
1 reply
0 views

I tried altering just putting federal or just the state, even changing what I claimed.. there is nothing, it’s not like any of its “down” I have checked like everyday

TurboTax Free Edition iOS

M

mesquitebean

Employee

If you efiled, double-check with this tool to be sure the return was efiled successfully and accepted.
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If that showed it was accepted, and it's been longer than 24 hours since acceptance, then it should show up in the IRS WMR tool here:
http://www.irs.gov/Refunds

Be sure you are entering just the Federal refund amount. Do NOT include any state refund.

And be sure you are using the actual Federal refund amount without regard to any TurboTax fees if you chose to pay any fees out of the refund.

View/print your return and look at the actual refund amount showing:

    If you filed a Form 1040, the Refund Amount is shown on Line 76a.
    If you filed a Form 1040A, the Refund Amount is shown on Line 48a.
    If you filed a Form 1040EZ, the Refund Amount is shown on Line 13a.