Every year Turbo Tax can't find my return even though it's on my desktop. It won't upload either. Trying to do 2024 and load 2023. Help

Forum|Forum|1 year ago
April 7, 2025
1 reply
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I used to use the CD now downloaded TT

TurboTax Online

CatinaT1

Please refer to this help article for guidance on locating your .tax2023 tax file. If you are using TurboTax Desktop, it will be saved on your computer drive.

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jiwaskowAuthor

I was able to put it on my desktop so it "found" it - however unlike past years, it's STILL not showing the 2023 column so I can compare each category to this year which is one of the reasons I like to use TT each year. How can I get that to show up? (I'm not mid-taxes and don't want to start again so hopefully it can still load it properly). Thank you

VolvoGirl

Employee

You can only transfer 2023 into a new blank return. So if you want to transfer it you will need to start 2024 over by starting a new 2024 return. Go up to File-New Tax Return. Are you on Windows or Mac?

What do you mean it found it? When you started 2024 did it show up in a box and ask if you wanted to transfer it? You need the tax data file ending in .tax2023 to transfer.

Here's how to transfer last year's return to Windows…..

https://ttlc.intuit.com/community/entering-importing/help/transfer-last-year-s-return-to-turbotax-for-windows/00/26145

How to transfer into Turbo Tax for Mac

https://ttlc.intuit.com/community/tax-data-file/help/how-do-i-transfer-last-year-s-return-into-the-turbotax-for-mac-software/00/26062