Question

Extension payment not reducing tax due

Forum|Forum|6 years ago
September 7, 2019
2 replies
0 views

Hi all, I made a $300 extension payment outside of turbotax this year. When I enter it in the "estimates and other taxes paid" section as directed, it is not reducing my tax due. I have removed it, no tax increase. I added it back, no tax decrease.

TurboTax Deluxe Online

Employee

Look at your actual tax return form 1040 to verify the extension payment has been entered.

The federal extension payment will be shown on Form 1040 Line 17 and on Schedule 5 Line 71

You can view your Form 1040 at any time. Click on Tax Tools on the left side of the screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.

Right, it is not there. In the user interface, it shows but it is not being calculated.

What's weird too is that when I try to delete it from the user interface, it comes right back when I leave the screen and come back.

Employee

Can you post a diagnostic file please? Post the Token number you get. The file is stripped out of all your Personal Info

TurboTax Online

1. Sign into your online account and select Take me to my return

2. Locate the Tax Tools on the left hand side of the screen.

3. A Drop down will appear. Click on Tools, then Share my file with agent.

5. This will generate a message that a diagnostic copy will be created. Click on OK, the tax file gets sanitized and transmitted to us.

6. Please provide the Token Number that was generated onto a response and we will give it to the moderator.

Employee

After you send the diagnostic file, try deleting Form 4868 and see if that solves the problem. Please let us know if that works.

How do I view and delete forms in TurboTax Online?