Failed to e-file!

Forum|Forum|2 years ago
February 16, 2024
14 replies
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FAILED_VALIDATION: Error Code 54

This version of TurboTax is no longer current. You must ... blah blah Check for Updates and then you can e-file.

I checked for updates half a dozen times already and no new updates are coming through, and I can't e-file either. I bought this edition from Amazon. Did Intuit just give Amazon a piece of junk to sell to their customers? Or are these e-file updates "still in progress" and not even available to download, like so many users had reported. This is already Feb 16th, though, not Jan 29th. Please clarify. Thx

TurboTax Business Windows

Best answer by CatinaT1

UPDATE:

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

@iDas @catnanny

Show previous replies

mav13

I'm still getting this error also. Called the 1-800 number and they were no help. I purchased from Amazon also.

craigporter

This was the actual error I was getting that they solved

tomtmilam

I am having the same issue on Windows -- My Turbox Home & Business purchased directly from Intuit Turbotax says Failed_Validation updates needed. BUT when I do a check for updates, the response is Updates are Current. FIX THIS PLEASE!

cindersnco

I had the exact same problem. My error said "Failed_Validation" blah, blah, blah. It wouldn't let me e-file until I installed the update. I checked the online menu and clicked on "Check for updates". It told me that my software was up to date...it wasn't, same issue. I downloaded the "superpatch", ran it and it said the patch was applied. Tried to e-file again, same issue. I uninstalled then re-installed again, still no luck. I ended up uninstalling TT and re-downloaded the software from the place that I bought from, (Staples). I re-installed and opened the program. My return came up. I checked all of the info, payment, DL, and all other info that I had entered on my saved return and hit, the transmit button and it went through. The trick seemed to be, uninstall, re-download the program from the seller, re-install and continue where you left off...I really hope this works for you. Good luck!!!

dmachado17

Having the same error code and it is now 3/17, last date to file. Ugh!

I have already transmitted 2 other filings two days ago, so I know it works.

BrittanyS

Can you clarify if you have tried the manual updated provided by MarilynG1? There is a way to manually update your TurboTax software. Per TurboTax, "If you're having trouble updating your TurboTax 2024 for Windows Individual software using the "Check for Updates" method, here are instructions for how you can get the latest federal program update:

Close TurboTax and all other programs except this browser window.
Select this link to download the 319 MB update.
Save the update file to your Windows desktop.
Double-click the update file w_perrelsuperpatch... on your desktop to install the manual update."

See the link below: