TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Community

Question

Fatal Error ONLY when submitting to RevenuQuebec

Forum|Forum|1 year ago
April 6, 2025
2 replies
0 views

An invalid first name is the most common Netfile error! Check that the first name matches exactly your latest Notice of Assessment (NOA) and that it is not reversed with the last name.)

What to do it's the second year this happens I'm tired of not being able to submit on line last year called TurboTax and nobody was able to clarify or even worst to fix the issue. There is nothing wrong with anything in my personal information I even called RevenuQuebec. So please please call me or answer me by email now that you asked for and got it. This became too frustrating buying this software for so long and having to have to go with paper version mailed to RevenuQuebec. In addition have top pay money to secure the service. Common please help out and solve this big issue it's about the time so we all be happy! Aurelia ! Thank you in advance!

Employee

This is the USA community...we know little to nothing about Canada's tax forms.

Go to the Canada Community, and comment there:

TurboTax Support CA

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Turbo tax support it’s really a joke

i submitted the paper version at my costs again and we as a big family will forget about this plateforme for ever !

you better change your dev team