Question

Federal taxes rejected Federal return rejection Reject Code F8960-019-04 Processing error Form 8960, Net Investment Income Tax.

Forum|Forum|3 years ago
February 21, 2023
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Does anyone have an update on the IRS rejection problem that many of us have experienced due to form 8960. We had our return rejected about three weeks ago - wondering if anyone has had successfully re-submitted their filing. Thank you!

S

skorfumAuthor

I contacted TT again today - no update on the IRS problem with form 8960 - still an issue with no target date for resolution. I encouraged TT (through the live chat function) to preemptively reach out to customers with news rather than leave us hanging out there and fending for ourselves. No response to that suggestion. I have used TT for many years but this makes me think that they might not be the best option anymore due to poor customer service. Also, when I went to re-file, they asked me to pay again when I've already been charged. Anyone else run into this?