Skip to main content
April 18, 2022
Question

Fee

  • April 18, 2022
  • 1 reply
  • 0 views

I started with free version but then got charged $59 & my son $119

 

thats not fait because we have simple tax return and shouldn’t pay the fees…Please tell me how to correct this…and get a refund on the fees? Thanks

1 reply

April 19, 2022

If we detect that your tax situation requires expanded coverage, we'll prompt you to upgrade to a version that supports the forms you need so we can maximize your tax deductions and ensure you file an accurate return.  For more details on this, please see the Help Article here.  

 

We are not able to issue refunds on this public forum.  Please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"