Solved

File won't open

Forum|Forum|4 years ago
February 18, 2022
3 replies
0 views

Prepared the whole 1040 Tax return and was getting ready to efile. I realized that I need drivers license info so I got out of file to come back later. Now file error message unable to open tax file. Very uspet.

TurboTax Online

Best answer by Riebap

If the file is a tax data file for tax year 2021 and Not a PDF, then it is either corrupted or you will have to copy the file to the TurboTax folder in the Documents directory on your C:\ drive.

Also check to see if there is a backup data file in the TurboTax folder for 2021 which will have a tilde (~) at the beginning of the file name. If there is such a file use that to open the tax return.

If the 2021 file is corrupt then you will have to start a new tax return using the 2021 TurboTax program.

This all assumes you are using the TurboTax program for Windows.

Yep, re-entered all the data.

M

MichelleLO

Are you able to locate the saved tax data file on your PC?

You may want to consider creating a backup of your tax file as well. Please see the below TurboTax help article for more information.

How do I back up my tax file in the TurboTax CD/Download software?

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

R

RiebapAuthor

The file is on a USB and won't open.

DoninGA

Employee

@Riebap wrote:

The file is on a USB and won't open.

TurboTax looks for the tax data file on the C:\ drive.

Start the TurboTax program. Click on the File menu at the top left of the desktop program screen. Click on Open Tax Return. Browse to the location of the tax datafile on your USB drive.

B

Bob C-532

I had the same problem was forced to renter the data.
Turbo Tax this year seems to be a nightmare.

R

RiebapAuthor

I discovered the problem was the type of file I was trying to open. File type should have TurboTax in the file type name. I did not re-enter all the data.