Question

Filing 2019 I used the online home and business, cost same as the CD that the other family members could also file their taxes, I feel ripped off why cant I download it?

Forum|Forum|5 years ago
December 23, 2020
1 reply
0 views

The online version is ok but not the same feel and with poor rural internet service does not make the online experience the best, the cost of one person in the family filing is the same as the Home

TurboTax Online

N

NCPERSON1

you are right and that is why I buy the CD / download and do not use the Online Version. For about $70 I complete 4 family member tax returns, efile the federal for free and mail in the state return to avoid the efiling charge.

Do understand that even with the CD / Download version, it does require updates to the software via the internet. If the internet connection is poor, there is no reason why you can't download the first time and then wait to download the updated software onetime just before your are ready to file. It's not best to do it that way, but certainly doable.

TT simply has two different models - online and CD. Different products for different segments of the market.

T

TexasbubbaAuthor

Not saying online version is not any good, just with the poor internet sometimes it is frustrating to use, that said my issue is that three people in house hold can complete and e-file taxes for the $119.99 cost of the CD Download but only one person can us e the online version product for the same cost, so last year instead of it costing my a one time payment of 119.99 it cost us $119.99 X 3 so since I was doing my taxes first and assumed since they are charging the same price for the online version it would be able to do everybody's taxes in the house hold for that one price but it did not so I thought then the download must be included with that cost, but no I was wrong so I feel like I got ripped off, dont get me wrong I love the TT software, but if the online version is a single user use tghen it shoukld not cost as much as the CD

Critter-3

Sorry but the ONLINE and DOWNLOADED/CD versions are completely different in cost and the number of returns that can be done with each version. This has always been the case. Part of the requirements to use them both would be reliable internet service. What you need to do to get the updates/downloads or use the online version is your situation to solve.

Here are the system requirements to install Turbo Tax for Windows…..

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

Here are the system requirements to install Turbo Tax for MAC…..

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

Online version system requirements

https://ttlc.intuit.com/community/system-requirements/help/turbotax-online-system-requirements/00/25...

Now for the simpler returns maybe one of the IRS FREE FILE options would be better :

If you qualify AND if you wait until mid January THEN you can use one of the 10 IRS FREE FILE options to file a fed & state return for free ... but you must be patient. https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free