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T
tracymh1
March 4, 2021
Question

filing

  • March 4, 2021
  • 1 reply
  • 0 views

I started filing on Turbo tax free file, but after doing my federal taxes, I got a message saying I don't qualify and to go back to IRS.Gov.  I won't let me complete my taxes and i'm not sure how to proceed.

1 reply

K
KatrinaLO
March 9, 2021

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

To see what you are being charged for please follow the instructions in the following FAQ. https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353  

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