FORCED AUDIT DEFENSE

Forum|Forum|1 year ago
March 13, 2025
2 replies
0 views

all done except filing a return as I am being forced to buy Audit Defense. How do I file without this audit defense payment?

Technical Help

xmasbaby0

Employee

How can I see my TurboTax fees?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons (BEFORE you e-file) :

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

PDL2024Author

how does this remove the audit defense fee so I can file?

not clear what I should remove to file.

please reply

thank you

mesquitebean

Employee

@ PDL2024 wrote:
how does this remove the audit defense fee so I can file?
not clear what I should remove to file.

The answer that was provided above by xmasbaby0 is for Online TurboTax. I suspect you are using desktop TurboTax. Is that correct? In desktop TurboTax Audit Defense can be added in a couple of ways. How it got added will give me a clue on how you can remove it. Which of these 2 things happened to you:

1) When Audit Defense was first offered, did you initially click to accept it, or did you refuse it? Some people click on the wrong button due to the way they have them positioned. If that's how you got into it, we can tell you how to go back and make the correct choice.

Or is it this:

2) Are you a California filer and to pay for the $25 fee to efile the state return, did you choose to pay that $25 fee out of your Federal refund? If so, that option adds Premium Services to your bill and has a $45 service fee. Premium Services includes Audit Defense as one of its benefits. If that's how you came to be involved with Audit Defense, you have to first remove Premium Services and choose to pay the $25 state efile fee upfront by credit/debit card.

We can help you more when you state which of the scenarios above applies to you--1 or 2, so we know how you ended up with Audit Defense. Again, this assumes you are using the desktop software.

SBFay

I received the same prompt to buy Audit Defense, but did not recall that it was included with Advantage. I went through the motions, but it simply formatted a receipt for my Advantage download subscription and a price of $0.00. I came here to search for "is Audit Defense included with Advantage?" and your question came up first.

It sure would be better if the system simply said, "Don't worry, your Advantage already includes Audit Defense, without the need to reprint another receipt for $0.00 stating Advantage, yada yada.