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M
morte73au
February 7, 2020
Question

Forms "Ready Soon" 1040: Schedule A

  • February 7, 2020
  • 2 replies
  • 0 views

I have multiple forms that all say Ready soon in the app, but say online at "https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_fed_online_individual.html" they available.  My turbo tax does not find any updates.

 

The forms I am waiting on are:

1040: schedule A

1040: Schedule C

8889-T

 

 

Any idea what is going on?

2 replies

SteamTrain
SteamTrain
Employee
February 7, 2020

IF you are running on a Windows computer (not for MACs)

_______________________

They've been ready for some time.  IF you in-program software update doesn't get it to appear as already,

1)  then shut down your software

2) Then do a full reboot of your computer

3) ...then download and install the Manual Update  (that "should" fix it).

 

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
J
jimhanus
February 12, 2020

I have the same problem. Any solution yet? Unable to do manual update, says I don't have 2019 installed.

SteamTrain
SteamTrain
Employee
February 12, 2020

@jimhanus 

 

1)Either find the installation file for 2019 and install 2019 first.

Or

2)  Uninstall the 2019 software, and then re-install it (before running the manual update, but I can't know if the Manual Update will be needed on a full re-install)

OR

3)  Call Customer Support, because anything beyond that is entirely unknowable in this forum:

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
K
KPerk86
April 7, 2020

Hey did you ever get this resolved? I tried the manual update but it says "TurboTax 2019 not installed"

SteamTrain
SteamTrain
Employee
April 7, 2020

@KPerk86 

 

1) That can happen if you have multiple logins for your desktop computer..and you are in one that was not the one where the TTX was installed

 

2)  That can happen if you are using the "Business" version, but are attempting to use the manual update for "Home & Business"   (or the other way around)..

 

3)  For everything else..call Customer Support on the telephone...

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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