I have the software loaded on my computer. I can do 5 federal returns and one state return for free. when I started my first return, it asked me if I wanted to use my free state return and I said yes. Now that I am ready to file, it is asking for payment.
How do I resolve this?
E-filing fee in desktop software
Did you purchase desktop software with state software included? They sell Deluxe both with and without state software--so you have to be careful which one you choose. And even if it does have the state software download included, that is for preparing the state. There is an extra fee to e-file the state. Before March 1 that fee is $20; after March 1 it increases to $25. You can avoid the state e-file fee if you print and mail the state instead of e-filing it.
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