Skip to main content
February 2, 2021
Question

Freezing Window

  • February 2, 2021
  • 1 reply
  • 0 views

When I am answering the 1044 form about cryptocurrency I click no on the form and the turbotax question but when I press continue it will not let me continue and it will also not let me go back or to a different form.

1 reply

BrandiLO
Employee
February 2, 2021

Please try clearing your cookies and cache. For instructions, please click the following links: Clear Cookies - Clear Cache.  If the error still persists, please contact customer care by following the steps here

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"