Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
N
niladriarpita21
February 20, 2024
Question

Geeting error message, while downloading state: Hmm... it looks like we’ve hit a slight snag

  • February 20, 2024
  • 1 reply
  • 0 views

Hello,

 

While downloading states package during return preparation, it shows the message "Hmm... it looks like we’ve hit a slight snag". I cant add the states to the card for payment?

 

Please help, I am stuck.

 

Thanks.

1 reply

CatinaT1
CatinaT1
February 21, 2024

Try disabling your main internet browsers pop up blocker before getting to the payment page.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
N
niladriarpita21Author
February 21, 2024

Just tried that, still the same. Didn't help. Any other thoughts? Thanks

N
niladriarpita21Author
February 22, 2024

Still couldn't resolve this state download problem. Please help. Talked to the customer service rep for 2 hours and she was clueless.

 

Thanks

TurboTax Sign In Widget
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Terms & ConditionsCookie settingsAccessibility statement
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2022 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
of Intuit Inc. Terms and conditions, features, support, pricing, and service options
subject to change without notice.

Security Certification of the TurboTax Online application has been performed by
C-Level Security.

By accessing and using this page you agree to the Terms of Use.

Accessibility

TRUSTe nResult Certified e-File C-Level Security Certification