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June 6, 2019
Question

Getting Illinois tax return rejected due to missing IL PIN number. Can not find where that number can be add to my return?

  • June 6, 2019
  • 3 replies
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3 replies

Employee
June 6, 2019

Please follow the steps below to enter your IP PIN.  

  1. Go to Federal Tax tab 
  2. Select "Other tax situations"
  3. Choose the IP PIN selection
  4. Enter the correct IP PIN information and resubmit your return

If the IP PIN is not entered, you cannot electronically file your tax return.   It will have to be printed and filed by mail.  

Please review the following Turbo Tax FAQ to print and file your return:

https://ttlc.intuit.com/replies/3401713

June 6, 2019
This answer does not resolve the problem the question needs resolved. These are the steps to follow when entering a IP (Individual Protection) PIN on your federal return.
The above person's return was rejected by the state of Illinois for not entering their IL (Illinois) PIN for their state return. You need to go to a different part of Turbo Tax, right before resubmitting to be able to resolve this issue.
April 12, 2020

Did you find where to actually enter the IL pin? I have gone through it about 10 times and there is no place to enter as best as I can tell

DMarkM1
February 11, 2020

Try these steps for fixing the PIN error for IL state: To re-sign your return:

 

1.  Click "File" in the left hand menu tab, .

2.  Click "Start/revisit" to file 

3.  Make sure Illinois has been selected to e-file if FED has already been filed/accepted no need to check that one.

4.  Continue to the "Review Your Illinois Filing Info" screen.

5.  Click Edit next to "You are consenting and signing your return electronically."

6.  Scroll down to update your PIN or to select a different method of signing your return (state ID, driver's license, IL Prior year AGI, or 9-digit ZIP). If you only entered the 9-digit ZIP before, try enter other pieces of information (IL PIN, IL Prior Year AGI).

5. After updating, click Continue and follow the onscreen instructions to re-file.

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March 3, 2020

You can use forms from left corner of Turbo Tax desktop version (i am using mac version) and go to your IL tax forms and enter IL Tax PIN then switch back to normal view and continue filing. It should retain your IL PIN.

March 4, 2020

@troybasden Per the IL Department of Revenue website: How can I obtain my 8-digit IL-PIN to electronically file my Form IL-1040?

 

  • You may use IL-PIN inquiry in MyTax Illinois to see if an IL-PIN has been assigned to you.
  • You may also call the toll-free number at 1 800-732-8866 and use the automated PIN inquiry system on the Voice Response Unit. Be sure to have your Illinois driver's license/state ID number or prior year adjusted gross income available before you make your inquiry.
  • If you do not have an 8-digit IL-PIN, you may still file your return electronically if you have a valid drivers license or state ID card issued by the Illinois Secretary of State.
  • If you do not have an 8-digit IL-PIN, a valid driver's license, or state ID card issued by the Secretary of State you must use a tax preparer to file your return electronically. Otherwise, you must file a paper Form IL-1040.
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June 23, 2020

Select File and go to where AGI is, select I do not have AGI for 2018 to enter License and IL PIN for state. 

July 15, 2020

It asks for driver's license info, but not the PIN

July 21, 2020

I FINALLY found this.

 

Click on 'File' and click through to get to your state return, until you get to the 'Review Your Illinois Filing Info' screen. Under your direct deposit info (if applicable) you'll see a 'Your consenting and signing your return electronically'....click 'edit' and you can enter it there. 

 

Holy hell that wasn't easy.