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November 21, 2021
Question

Has 2021 CD been shipped? Credit card charged 11/3/21 but no CD?

  • November 21, 2021
  • 1 reply
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1 reply

VolvoGirl
Employee
November 21, 2021

Are you on the Advantage plan?  When can I expect to recive my Advantage order?

https://ttlc.intuit.com/questions/1900991-when-can-i-expect-to-receive-my-turbotax-advantage-order

 

Check your Order Status here,

https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

Critter-3
November 21, 2021

Are you getting a CD or the download?  CD  has not come out yet.

If you are on the Advantage Auto renewal program and ordered the CD you will also get both the Windows and Mac Downloads. So you don't have to wait for the CD or if you don't have a CD drive or if you need to install it again.

 

To access your download, sign in to your TurboTax Advantage account and look for My Downloads.
https://turbotax.intuit.com/personal-taxes/cd-download/advantage

 

Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

VolvoGirl
Employee
November 21, 2021

@Critter-3   Actually my first link says you can get the download AFTER you receive the CD.    Hmmmm...