Skip to main content
March 9, 2024
Question

Has anybody else had a problem with state tax being rejected for code IA_HOH_DepExmpt_Error

  • March 9, 2024
  • 1 reply
  • 0 views
Says software update needed and available March 8 2024 but there is no update

1 reply

March 9, 2024

 

If you want to make sure you're up-to-date, quit and reopen TurboTax. If you're not on the latest release, the program will automatically download it. If that doesn't work, you can force a download of the most recent update. Open TurboTax and select the TurboTax menu.

 

I also suggest you clear hour cookies and history then reboot.

 

Sounds like your computer may be experiencing a loop.  Let's clear your cookies, history and cache' then reboot.

 

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

Related Information:

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"