Question

Has anyone had trouble with TurboTax processing their payment?

Forum|Forum|5 years ago
February 6, 2021
1 reply
0 views

Every time I try it on the app or on the computer from the main webpage it says they are having trouble processing my billing info or they’ve hit a snag. I’ve checked all my info multiple times and it will never go through.

TurboTax Self Employed Online

K

KatrinaLO

Occasionally you'll see the message Hmm, looks like we hit a slight snag in this section when using TurboTax. When this happens this area of TurboTax will be temporarily unavailable for approximately 60 minutes while it refreshes.

Have you tried using a different browser? If you have and still unsuccessful, you will need to contact us for further assistance:

Please see the following FAQ to contact Customer Support for further assistance. https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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