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June 5, 2019
Solved

Has anyone had turbotax have totally blank screens (when entering real estate taxes Schedule A and now Fed and St tax estimates) The input screens are totally blank.

  • June 5, 2019
  • 1 reply
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    Best answer by SteamTrain

    Yep....

    ... this is the likely issue with anyone with a blank page during the running of Desktop TTX software.

    .......TTX should only be installed and run as an Administrator..not in some guest account without administrator privileges...but it's hard to know each person's exact setup. 

    Exit TurboTax....then:

     1)  right click TurboTax 2018 icon

    2)  Select  … Properties

    3)  Select the  Compatibility tab

    4) In the "Settings" box … check the box to "Run this program as an administrator

    _________________

    This has fixed the problem for a number of users now.

    1 reply

    SteamTrain
    Employee
    June 5, 2019

    Yep....

    ... this is the likely issue with anyone with a blank page during the running of Desktop TTX software.

    .......TTX should only be installed and run as an Administrator..not in some guest account without administrator privileges...but it's hard to know each person's exact setup. 

    Exit TurboTax....then:

     1)  right click TurboTax 2018 icon

    2)  Select  … Properties

    3)  Select the  Compatibility tab

    4) In the "Settings" box … check the box to "Run this program as an administrator

    _________________

    This has fixed the problem for a number of users now.

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
    June 5, 2019
    Yes, that worked.  Thank you !!