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February 7, 2023
Question

have TTdesktop installed, how do I get past your trying to sell a TT and get the real program to start

  • February 7, 2023
  • 1 reply
  • 0 views
 have TTdesktop installed, how do I get past your trying to sell an other  TT and get the real program I purchased and downloaded to start

1 reply

VolvoGirl
Employee
February 7, 2023

Are you on Windows or Mac?  There should be a Turbo Tax shortcut icon on your desktop to click.  It is a big red ball with a white checkmark in it.  Are you installed it did it ask you to activate it by entering the 16 digit License Code?  You don't log in online at all.  So close your browser.  

 

How to install TurboTax CD/Download software with license code
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971