Hawaii - "Returns with a Schedule X showing taxable benefits are not eligible for electronic filing"

Forum|Forum|1 year ago
March 20, 2025
4 replies
0 views

I need to file Hawaii income tax, but when I go to file electronically, I get the error:

Returns with a Schedule X showing taxable benefits are not eligible for electronic filing

I checked with our tax department, this is not true. They said you are able to file your income taxes online with a Schedule X.

What gives? Is this a bug in TurboTax?

CatinaT1

This should be able to be Efiled. Make sure you have the most up-to-date version. You may need to do a manual update.

What is a manual update?

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

cableguy316Author

I updated my software, but I still get the same issue under the Review tab. It does not let me eFile.

mglauner

Check your Schedule X. The form states 'for Line 16, Taxable Benefits: Line 13 minus line 15. If zero or less, enter -0-. Also, include this amount on Form N-15, line 7.'

If you don't believe you need Schedule X you can delete this form from your return. Here's How to Delete Forms in TurboTax Online.

If you're using TurboTax Desktop, be sure your program is updated through the Online link at the top menu.

Here's more info on Efiling with Hawaii Schedule X.

@cableguy316

cableguy316Author

I do have a taxable benefit, so I need the schedule X. The issue is that TurboTax thinks that makes me ineligible to e-FIle, but according to the tax office in Hawaii, that is not true. This is an error that needs to be fixed. I can't just delete the form, because the review process will automatically add it back. I am stuck in a loop.

helpmedesktopuser

I have the same issue. TurboTax 2024 Deluxe, windows desktop.

I was able to e-file 2023 Hawaii state taxes last year, which also included Schedule X. However, it is failing to do so with 2024 Hawaii state taxes.

AQ9

Hi, I'm looking for a solution as well. Using web version so it should be up to date. Tried removing Schedule X in forms but ends up generating when I enter information again such as State Tax ID.

Please help!

AQ9

I forgot to include my token #

130 33 93

@JotikaT2