You can download your software directly from TurboTax. Go to InstallTurboTax.com. Set up a TurboTax account if you don't already have one. If you do, sign in. (If you don’t remember your credentials, you can walk through our Account Recovery page to see if you already have an account.) Enter your license code in the pop up window. It’s a 14-character combination of letters and numbers (XXXX-XXXXX-XXXXX) that can be found on your CD box insert, envelope, or packing slip. Select your operating system, and select Get Download. Download your software and install. When you get to the Your product is installed, now let's activate it screen, enter your license code in the License code box, and select Continue to complete installation.

Question

Hello. How do I upgrade from Turbotax free edition to TurboTax Deluxe using a license code? Thank you in advance!

Forum|Forum|6 years ago
April 1, 2020
1 reply
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TurboTax Deluxe Online

VictoriaD75

You can download your software directly from TurboTax.

Go to InstallTurboTax.com.
Set up a TurboTax account if you don't already have one. If you do, sign in. (If you don’t remember your credentials, you can walk through our Account Recovery page to see if you already have an account.)
Enter your license code in the pop up window.
- It’s a 14-character combination of letters and numbers (XXXX-XXXXX-XXXXX) that can be found on your CD box insert, envelope, or packing slip.
Select your operating system, and select Get Download.
Download your software and install.
- When you get to the Your product is installed, now let's activate it screen, enter your license code in the License code box, and select Continue to complete installation.

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VolvoGirl

Employee

Sorry you can't apply the Desktop purchase to the online version. They are separate things and don't talk or sync to each other. You can move your online return to the Desktop program without paying for online so you don't need to start over.