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bbrassard
January 21, 2024
Question

Hello, I can not move past the confirm payment option in the review screen. I have cleared and re-started return several times, I only have 1 W2 form, any ideas? Thanks

  • January 21, 2024
  • 1 reply
  • 0 views

Hello, I can not move past the confirm payment option in the review screen. I have cleared and re-started return several times, I only have 1 W2 form, any ideas? Thanks

    1 reply

    DoninGA
    DoninGA
    Employee
    January 21, 2024

    Verify that the credit/debit card you used has the same billing address as the address entered on the tax return.

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