Question

Hello, I need the contact information to send a complaint to Turbo Tax customer service please.

Forum|Forum|5 years ago
May 20, 2021
3 replies
0 views

Due to a software glitch, I have been told by several specialists that I must paper file and that I will not be able to e-file. However, NYS requires by law that taxpayers e-file. Furthermore, it will take many weeks longer to process my refund. I would like to send a complaint to Turbo Tax customer service, but there is no contact information to be found. To be clear, I do not need to speak with a tax expert. I need to reach out to customer service. Thank you.

TurboTax Live Self Employed

A

Anonymous_

Employee

What is the TurboTax phone number? (intuit.com)

E

Ericnguyenusa

Hi I am eric nguyen, the state income tax reject my application, please inform me what my status is.

Thanks

M

MichelleLO

Community is a public forum and we do not have access to your personal information. You should have received an email from TurboTax with the subject line Action Needed. If you don't see it in your inbox, be sure to check your spam/junk folder. If you did not receive an email it's okay, just reopen your return and you will see the reason your return was rejected and the steps to follow there. For information and assistance with fixing a rejected return, click here.

@Ericnguyenusa

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S

Sidneypeter2-Buffalo

I had the worse time completing my tax return in 8 years with your company. The tax specialist on occasion failed to return calls It was so long I had to stop and reconnect. The cost was out of site. I was like going to a CPA. I do not fell justified in paying this high cost with all the problems. [removed] [phone number removed].